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Obtaining Valid Discourse from Suspects PEACE-fully

Obtaining Valid Discourse from Suspects PEACE-fully

What Role for Rapport and Empathy?

(p.42) Chapter Three Obtaining Valid Discourse from Suspects PEACE-fully
The Discourse of Police Interviews
Ray BullBianca Baker
University of Chicago Press

In a growing number of countries, crime investigators, such as the police, are moving away from using oppressive and coercive tactics with suspected persons toward a more humane, information-gathering approach. This chapter describes the evolution and content of such an approach devised by detectives with input from psychologists more than 25 years ago. A key element of this approach, now supported by extensive research world-wide, is the use of rapport. However, as with many of the most important aspects of life, rapport is not easy to define and operationalize. Furthermore, one key component of rapport in the obtaining of discourse from suspects is the ethical use of empathy – which itself is also far from easy to define. Nevertheless, in a very substantial 2016 United Nations report the use of rapport is emphasized. This chapter examines the use of rapport in police interviews using a discursive and psychological approach.

Keywords:   coercion, investigative interviewing, PEACE method, rapport, empathy

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