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Policing Contingencies$
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Peter K. Manning

Print publication date: 2003

Print ISBN-13: 9780226503516

Published to Chicago Scholarship Online: February 2013

DOI: 10.7208/chicago/9780226503523.001.0001

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Processes: Information Technology as a Source of Drama

Processes: Information Technology as a Source of Drama

(p.144) Seven Processes: Information Technology as a Source of Drama
Policing Contingencies

Peter K. Manning

University of Chicago Press

This chapter focuses on the stages and dynamics of police adaptation to technology and suggests that active forces shape technology and that the process can be both a cause and an effect of organizational change. It shows that that police officers, while at the bottom of the hierarchy, if not in control of the balance of power, assert their power in spite of increased use of IT. Patrol officers' counterstrategies are aligned against the shaping constraints of information technology. Patrol officers' powers remain only slightly diminished by attempts of command officers to alter the current balance of power with new information technologies.

Keywords:   police, balance of power, information technology, organizational change, hierarchy, command officers

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